Fixed Direct Debit
Register for the Fixed Direct Debit Services to make paying your bills easy!
Service Information
This service allows a fixed monthly amount to be automatically deducted for bill payments. The amount is calculated based on the monthly bill average throughout the year. It helps you manage your finances by paying a consistent monthly amount. without being affected by changes in consumption throughout the year, especially during the summer period.
Documents Required
(Not applicable for online channels)
- Official IBAN document
Service Fees
- No Fees
Service Duration
- Immediate Service / 4 Working Days when applying through non e-Service channels
Service Steps
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Submit ApplicationSubmit application and required documentation using EWA service channels.
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Application ReviewThe application is being reviewed by the specialised team to verify that all requirements are met if applying through the e-service channels.
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Your Service is Complete
Service Tip
New customers without 12 months of consumption data will have the Variable Debit Plan. They will be automatically transferred to the Fixed Debit Plan once the required consumption period is completed. The Variable Debit Plan is based on deducting the actual amount of your monthly bill. (Terms and Conditions Apply)
Content last updated : 24 December 2025