Customer Services

If you are planning to open an electricity and water account for existing premises, you are in the right place.

If you would you like to close your electricity and water account and disconnect your services, this is for you.

If you need a new electricity connection for a property under construction, you’ve come to the right place!

If you want to set up a new water connection and install a water meter for your property, you're in the right place!

If you want to benefit from solar energy by connecting your premises to the electricity grid and having excess energy credited to your bill to reduce costs and support renewable energy, this service is for you. It is provided under an agreement with a licensed engineering office.

Register for the Fixed Deduction or Variable Deduction Services to make paying your bills easy!

If you would like to request a refund of your credit balance in accordance with the terms and conditions, this service is for you!

 If you've closed your electricity and water accounts, and received your final bill, you can request a refund of your security deposit using this service.

Access all of our services on the go! Simply download our mobile app to have EWA at your fingertips.

Our virtual branch allows you to access our services remotely through a scheduled video call at your convenience, without the need to visit in person.

Our conveniently-located centres are here to assist with your electricity and water services. Visit us today!

For emergencies or support, call us at

How to book a home visit?