Customer Services Centre

At EWA, meeting your needs is our priority

Our team is here to assist with your electricity and water service needs. Visit one of our conveniently located Customer Service Centres or connect with us remotely through our Virtual Centre.

At EWA, meeting your needs is our priority
At EWA, meeting your needs is our priority

Customer Services Centre - Mazaya Plaza

Building 336 Avenue 24 Block 720 Zayed Town

Opening Hours

Sunday - Thursday: 7:30 am to 5:30 pm
Friday - Saturday: Closed

Customer Services Centre - Seef Mall Muharraq

Building 154 (Second floor) Road 29 Block 240 Arad

Opening Hours

Sunday - Thursday: 7:30 am to 5:30 pm
Friday - Saturday: Closed

Book Appointment

Book Appointment

Book your appointment in a few easy steps.

Choose one of the following:

  • Download the Skiplino app from the App Store or Google Play to book at your convenience.
  • Click the "Book Appointment" button below to book directly.

Follow these simple steps:

  1. Select Service

    Go to ‘Public Services’ and select EWA.

  2. Choose Branch

    Go to 'Branches' and select the branch you want to visit.

  3. Pick Date and Time

    Select an available date and time that suits you.

  4. Select the Service Type

    Select the required service.

  5. Confirm Booking

    Confirm your details and click on 'Book'.

Book Appointment

Content last updated : 07 October 2026